Handling Termination, Discipline & Grievances
(Bagaimana Menangani PHK, Disiplin dan Keluh Kesah secara fair)
Lokasi: HRM School
Tanggal: Rabu 27 Juni 2012
Hanya:
Rp 1.450.000,- (member HRM)
Rp 2.000.000,- (non Member HRM)
In your daily dealing with your staff, you need to motivate and guide them. However, at times, you also need to counsel and discipline them. What do you do if someone is not prepared to listen and accept your counseling and advice? How do you handle a staff who may just need to learn the hard way - discipline? When taking disciplinary action, how do you know you are being fair? If the company is unionized, how would the Union react to your disciplinary action? What if they allege victimization? What should you do if the employee is not happy and take up the issue as a grievance with his/her union?
In some instances, the best option is to take the most extreme form of action – dismissal. If you need to resort to terminating their service, how do you know the action is justified? In a nutshell, how do you discipline and punish recalcitrant staff and still gain the respect and trust of your staff? Well, if you want to know how to develop a positive working relationship with your staff and handle disciplinary action with confidence, this is the Workshop for you.
Objectives
At the end of this workshop, you have be able to answer the following typical questions:
1. What are grievances?
2. How are grievances handled at the workplace?
3. How do I develop an effectively grievance-handling procedure?
4. What can I do if I have an employee who is always creating trouble at the workplace?
5. What must I do before I discipline a worker who is not performing?
6. Can a union raise issue with the Ministry of Manpower if a unionized staff is disciplined for wrong-doing?
7. What procedure must I follow before issuing a staff with a warning letter?
8. Can I terminate the service of a staff who is not up to performance standard?
9. What is the difference between termination of service and dismissal?
10. What must I do before I dismiss a staff who has committed a non-work related offence?
11. Is there any recource for a staff who feels that he is wrongfully dismissed?
2. How are grievances handled at the workplace?
3. How do I develop an effectively grievance-handling procedure?
4. What can I do if I have an employee who is always creating trouble at the workplace?
5. What must I do before I discipline a worker who is not performing?
6. Can a union raise issue with the Ministry of Manpower if a unionized staff is disciplined for wrong-doing?
7. What procedure must I follow before issuing a staff with a warning letter?
8. Can I terminate the service of a staff who is not up to performance standard?
9. What is the difference between termination of service and dismissal?
10. What must I do before I dismiss a staff who has committed a non-work related offence?
11. Is there any recource for a staff who feels that he is wrongfully dismissed?
Outline
Grievance and Grievance - Handling:
Understanding grievances and why employees raised them
Common grievances
Negative response to grievance
Consequences of mishandling grievances
Handling grievance effectively
Company's grievance-handling procedure and what you need to do
Case-studies
Discipline and Disciplinary Action:
What is discipline?
Why need to discipline?
How do you discipline a staff without fear or favour?
Progressive Discipline
Golden Rules in Discipline
Hot-Stove Rules
Common types of discipline
Company's Code of Conduct & Discipline
What are the common kinds of disciplinary infractions?
How do you know the disciplinary action is fair?
How do you determine what level of progressive discipline is appropriate for the offence?
Case-studies
Termination:
Termination in regulation
Do and Don'ts in termination
Procedure of termination
Kind of termination
Payment for termination
How much should we pay for termination?
Termination with performance reason
Termination with competency reason
Handling Termination
Case-studies
Developing Positive Working Relationship with your staff
Dos and Don'ts
Handling different types of staff
Methodology
Lectures, discussion, sharing and case-studies.
Who should attend
HR & Non HR directors, managers, officers, executives, supervisors, foremen and assistants who deal with or will be handling grievances, discipline and termination matters in Indonesia.
Registration and Information:
Ms Dewi
Email: dewi_indrayani81@yahoo.co.id cc: teamhrmclub@yahoo.com
Telp/Fax. 021-8499 6361
Telp. 021-3594 937)
HP. 08569 787 4119
SMS : (Termination, Name, Company, Email)
Location:
HRM School
Jl Condet Raya no 30 Jakarta Timur (Depan Sekolah Yayasan Adiluhur, Primagama & samping kantor pos)
Lokasi diapit Tol Kampung Rambutan/ Cijantung/Gedong & Tol Cawang
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Registration Form
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Topic: Termination
Name :
Comapany:
address:
Phone/HP:
Email:
Date of payment:
Please email to: dewi_indrayani81@yahoo.co.id
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Bila anda punya kemampuan dalam bidang training & konsultasi HR, mempunyai jiwa pengabdian & tidak terlalu komersial, & ingin bergabung dengan Team HRM Club.
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Untuk bertanya, berdiskusi atau komentar di milis silahkan ajukan ke email:
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Utk Join milis ini maka kirim Email ke :
HRM-Club-subscribe@yahoogroups.com
Utk menghindari inbox penuh kirim email ke:
HRM-Club-digest@yahoogroups.com
UNTUK PROGRAM KONSULTASI & INHOUSE:
Untuk Konsultasi & Inhouse training silahkan hubungi HP 0817 994 0224
Program-program HRM:
1. Training:
Public House - Harga member
Inhouse - Harga member
2. Konsultasi - Harga Member
3. Recruitment service / search executive - Harga Member
LOW PRICE, HIGH QUALITY & EASY TO APPLICATION
HRM CLUB - HRM SCHOOL - HRM INDONESIA
HUBUNGI BPK SUNAWAN DI 0817 994 0224
Lihat Web
http://www.hrm-indonesia.com/
SLOGAN : HRM MEMANG BEDA
----
MILIS INI ADALAH MILIS SERIUS DLM SHARING, BUKAN SEKEDAR KONKOW, GUYONAN, KAMI BEDA DGN MILIS LAIN
KAMI AKAN HILANGKAN DISKUSI YANG ISINYA KONKOW, GUYONAN.
KARENA POSITIONING KAMI ADALAH MILIS SERIUS
----
Member Milis: 15.000 orang lebih dan hampir 10.000 orang aktif mengikuti milis, member tersebut terdiri HR Director, HR Manager, Asst. Manager & HR SPv, akademisi & HR Consultant, bahkan CEO Perusahaan sehingga diskusinya berbobot dan bergizi.
Saat ini HRM sering diminta untuk membantu membenahi sistem HR & Organsasi sampai bisa diaplikasikan dilapangan. Saat ini kami menangani rata-rata 3-4 perusahaan dalam sebulan untuk praktek pendampingan & konsultasi
Bila anda punya kemampuan dalam bidang training & konsultasi HR, mempunyai jiwa pengabdian & tidak terlalu komersial, & ingin bergabung dengan Team HRM Club.
silahkan kirim CV anda ke: teamhrmclub@yahoo.com
subject: Bergabung dengan tim HRM Club
Sebutkan bidang keahlian anda
Pengelola
Bila email yahoo anda bouncing yakni tdk bisa menerima email lagi, silahkan kunjungi web:
http://groups.yahoo.com/unbounce
.
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