RE: [HRM-Club] Tanya : KPI

No

Items

Activity

Deliverables

1

Training days of employee

Doing TNA, conduct training

Min. 5 days per year

2

TNA and Training standard

in end of year can be provided Training standard, training plan and training calendar

3

Turn over good employee

Preparing program for good employee/talent pool

Max. 23% per year for BAN 1

4

Recruitment

Time to Fill

 # Get complete form Recourses requisition, search candidate, interview and selection process and sign the offer letter

Preparing form, record data and maintain candidate database

within in 1 month

 # Candidate joining date

Negotiate with candidate regarding the joining date

within in 1 month

Quality of recruitment   

# employee

Prepare selection tools

pass probation period --> 90%

# user satisfaction

Prepare form survey, giving the best service in recruitment process

min. 3 from 5 (maximum)

# data base candidate

Prepare database, regulary job ads.

up date by monthly

Item

Activity

Time

Deliverables

Receivables Management

1. Invoicing

-       Input Invoice ke Oracle Sistem

-       Cetak Invoice & Faktur Pajak

-       Kirim Invoice ke Customer

-       Posting data AR di Oracle System ke GL

-       Arsip copy invoice dan FP

  Setiap hari

  Tiap 2 minggu

  Setiap hari

-       Invoice

-       Faktur Pajak

2. Collection

-       Follow Up Invoice yang telah due date ke customer

-       Cek collection yang masuk di bank

-       Membuat receipt voucher

-       Input receipt voucher ke system Oracle

-       Arsip receipt voucher

  Setiap hari

-       Receipt Voucher

3. Maintain AR Aging

-       Update data invoice dan recipt collection

-       Maintain KPI collection

-       Mengirim laporan AR Aging

-       Update laporan billing schedule

  Setiap hari

  Setiap bulan

  Setiap minggu

  Setiap hari

-       AR Aging

-       Billing Schedule report

4. Maintain receivables record at Oracle System

-       Maintain data customer master

-       Maintain data invoice

-       Maintain data receipt

-       Maintain AR aging report

 Setiap bulan

-       Master Customer Report